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Caribbean ConnectedInternet - WiFi
OUR SERVICES
Service built by the engineers, not the sales team. Each of our services are designed and delivered on Quality of Service
and backed by the quality of our Customer Service.
Service built by the engineers, not the sales team. Each of our services are designed and delivered on Quality of Service
and backed by the quality of our Customer Service.
Surge is an internet service provider, providing Internet services in South Florida, Puerto Rico and the Virgin Islands. Our offerings are tailored to the needs of our clients. We solve your high-tech problems with unique solutions. We deliver on our products, customer service and experience.
We believe in Net Neutrality. We believe in a Free Market.
Four years ago we started by delivering high-speed Internet to underserved areas of the United States. Areas that were left in the dark ages by their providers. Customers there were signed up and forgotten. We decided that it was time to introduce our brand and products to our home market.
Response Time
Happy Subscribers
Offices
Gigabytes of Data per month
Below are our standard packages.
Contact us to have any of these packages adjusted to better suit your needs.
Yes. You pay a flat install fee and then after that you pay absolutely nothing per month. It's available in limited areas and quantities so act fast. Contact us to see if you qualify. Use the contact form below and we'll get back to you right away.
Some of us work at home and some of us live at work. We make it simple. Both business and residential get the same plans. If you've got 2-5 users go for our Basic Plan, its 40Mbps! If you're running a large office, sharing your WiFi with neighbors or have a full house then consider our PRO plan. Just remember the plans on this page were designed to be a starting point. Reach out to us and we'll remove, add or redesign our plans to solve your problem.
We recommend our Basic and Pro packages for streaming. The Starter package will be able to watch basic videos such as Youtube and Facebook videos but is not meant for use with NetFlix, HULU or other streaming services.
Our offices are located in downtown Miami, FL and Charlotte Amalie, St. Thomas. We do not operate a retail store, payment center or any customer walk-in locations. All transactions are handled via our customer portal.
Residential or Business Customers
1. Contact us via the contact form below or send an email to sales@surgebroadband.com Don't forget to check your details. If you make a mistake we might not be able to contact you!
2. Once we've answered your initial questions. Our sales engineers will confirm service availability and arrange a site survey if necessary.
3. Once you're ready our technician will get you connected.
Getting help doesn't have to be painful, we're just a touch away.
Real time network, tower and device status keeps you informed.
Need to know your IP address? Service Speed? No problem, it's all in app.
Got questions, create a help ticket right from your phone. We'll reply in app.
With push notifications we keep everyone simultaneously updated.
Get in Touch with Us
Want to know more? We're here to answer your questions. Drop us a line below. Your messages will be securely delivered to our sales team.
